Management & Vision.
Gravity Bot is officially under new management by Gravity Geeks. We are wiping the slate clean and bringing a new standard of reliability, accountability, and customer care to your ecosystem.
Addressing the Past, Owning the Future
We know that under previous ownership, support consistency took a serious hit. Long ticket turnaround times, communication silos, and unresolved user issues caused frustration for many customers who relied heavily on Gravity Bot for their daily workflows.
As the new team behind Gravity Geeks, we aren't just taking over the codebase—we are taking full responsibility for your experience moving forward. We acknowledge the past challenges, and our primary goal is to rebuild your trust through direct action and total transparency.
Our Core Management Commitments
Under Gravity Geeks leadership, we have implemented strict structural changes to ensure you never experience those previous support bottlenecks again. Here is what you can expect:
- • Rapid, Hands-On Support: We have completely restructured our support queues and brought in dedicated engineers who understand Gravity Forms ecosystem inside and out, aiming to resolve your tickets swiftly and correctly the first time.
- • Proactive Maintenance & Updates: No more abandoned features or silent bugs. We are rolling out systematic code audits, security enhancements, and seamless compatibility updates to keep your integrations running smoothly.
- • Open Communication Channels: If things change or new updates drop, you will hear it directly from us via clear documentation, transparent release notes, and reachable customer channels.
- • User-Driven Development: Your feedback dictates our roadmap. We listen closely to what features you need to optimize your workflow and prioritize them accordingly.
A Fresh Start
Transitioning ownership takes time, but our commitment to you is immediate. Whether you are a long-time user who weathered past storms or someone just discovering Gravity Bot for the first time, our doors are open and our team is ready to help you succeed.
Have questions about the transition, need assistance with your setup, or want to share feedback on how we can do better? Reach out to us directly through our contact channels. Let's build something great together.
Gravity Geeks, Inc. | https://gravitygeeks.net/contact-us
Effective as of Sptember 2026